Team App download


 

Please download the app now using the links below:

 

Google Play Store

iPhone App Store

 

Once downloaded, follow these steps to connect to your player’s team:

 

  1. Create a new account for the app. Please note that your account for the app is separate and different from your account on the RAMP registration site. You must use the same email address as you used to register your player for RAB.
  2. You will be sent a 5 digit verification code via email. Enter that code to complete the registration process

Once registered, you will be able to see your player’s team and schedule. If you don't see the team in the app, double check that the email address you are using in the team app appears on your player's profile (not your personal profile) under email or secondary email in the RAMP registration system. Confirm there are no typos as this is often the cause of issues. 

 

 

More then 2 email address?

If your household has more then 2 parents who need access to the app, or the player would like access to the app, contact your team manager. They have the ability to add additional users for your player. If they aren't sure how,  have the contact webadmin@burlingtonringette.com.

 

Duplicate RAMP notifications

Do you see duplicate notifications in the RAMP team app?

Try these steps:

  1. In the team app, click on the "gear" icon in the top right corner
  2. Choose account settings
  3. Scroll to the bottom and select "Reset Registered Devices"

If you are still seeing duplicate notifications after following these steps, contact the vendor directly at support@rampinteractive.com and copy webadmin@burlingtonringette.com so we can ensure it gets resolved.

 

 

Any questions or issues, email webadmin@burlingtonringette.com.

 

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